Frequently Asked Questions
Everything you need to know about our shapewear, bras, and more.
How do I find the correct size for shapewear or bras?
To find your perfect fit, we recommend using our detailed Size Guide located on each product page. You will need your measurements for bust, waist, and hips to compare against our charts for the most accurate compression level.
What is your return and exchange policy?
We offer a 60-day return and exchange policy for most items. Products must be in their original condition, unworn, and with all tags attached. Please note that for hygiene reasons, some items like panties may be final sale.
How long will it take to receive my order?
Standard shipping typically takes 3 to 8 business days within the United States. We also offer expedited shipping options at checkout if you need your garments sooner.
How should I care for my Leonisa garments?
To maintain the compression and elasticity of our high-tech fabrics, we recommend hand washing in cold water with mild soap and air drying. Avoid using bleach, fabric softeners, or high-heat dryers.
Do you ship internationally?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at the time of checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Klarna for interest-free installments.